For conducting the promotional activity "Play & Win"

Promotional service is carried out by Vodafone Egypt hereafter " Vodafone" or as "Organizer".

1. Available SMS short-codes







Play & Win


1.1. The subscription to the "Play & Win" promotional service is free of charge for the first 3 days and for one and only time. Subsequently the charge is 2 EGP per day.

1.2. Messages sent to short-code 5454 are free of charge.

1.3. Vodafone participants may opt in to the subscription service "Play & Win" by:

1.3.1 Sending anything with SMS to 5454, will be accepted and will be considered a participant. It

1.3.2 Entering on the web site: http://vf.eg/playwin and completing the registration by clicking on start or play or subscribe button.

1.3.3 Entering the Ana Vodafone app, Entertainment section clicking on Play & Win and then selecting start or play or subscribe.

1.4. Upon registration, the users will be awarded with points for the prizes and they will also be able to see the information of the day, which can be found in the following URL: http://vf.eg/playwin

2. The Organizer of the promotional service:

2.1. Vodafone, located in Egypt.

2.2. Legal address:

Vodafone Egypt, Smart Village: Vodafone C2 Building, Cairo/Alex. Desert Road KM 28, 6th of October City, Egypt.

3. The name of the Competition:

3.1. "Play & Win"

4. Location:

4.1. Egypt

5. Time frame of the Competition:

5.1. The Competition begins on 31/07/2018, 00:00:01 and ends on 30/09/2019, 23:59:59 Cairo time. Please check online at http://vf.eg/playwin.

5.2. The Organizer reserves the right to further extend the duration of the Promotional Campaign and amend the current Terms & Conditions without prior notice.

5.3. In case of extending the duration of the Promotional Campaign, all subscribers registered in the Competition during its original duration will be considered automatically as participants of the extended period as well and retaining all the point they have collected up to that point.

6. Acceptance of Terms of Use

6.1. All participants warrant that they have read and fully understand these Terms and Conditions which are on public view at http://vf.eg/playwin

6.2. By sending an SMS to the Short-Code 5454, clicking the start or play or subscribe button in http://vf.eg/playwin, clicking the start or play or subscribe button through Play & Win app and registering to the Subscription Service, the participants signal their complete acceptance and full understanding of these Terms and Conditions and agree:

6.2.1. to receive communication via SMS or/and web or/and application notification from the Organizer on their mobile phones relating to the "Play & Win" Competition;

6.2.2. to receive communication/advertising via SMS or/and web or/and application notification offers from the Organizer or from other companies that cooperate with the Organizer.

6.3. The Organizer reserves the right to cancel or amend the offer and these Terms and Conditions at any time and without prior notice. Any changes will be posted online at http://vf.eg/playwin.

6.4. In the event of dispute regarding the Terms and Conditions, conduct, results, and all other matters relating to the Competition, the decision of the Organizer shall be final and no correspondence or discussion shall be entered into.

6.5. This Agreement will remain in full force and effect while the Organizer provides the offer (not taking into account temporary suspensions of the offer for operational reasons, e.g. for repairs, planned maintenance or upgrades).

7. Participants of the Competition:

7.1. The following are eligible to participate:

7.1.1.Natural persons (other than people employed by the Organizer, or its partners, for the period of the Competition, and also their relatives up to 4th degree and spouses), who are Vodafone customers during the period of the Competition. If the winner is a minor (under 18 years old), then at the delivery date of delivering the prize, the winner's guardian must appear to collect the prize having his ID as well as a certification proving that he is the guardian.

7.1.2.Legal entities (e.g. in the case of corporate-owned Mobile Subscriber Numbers of all Operators involved in this Campaign). Only an authorized signatory on behalf of the legal entity will be entitled to take receipt of the prize.

7.1.3.The Organizer reserves the right to disqualify any entrant (either as unique MSISDN or as Natural person / Legal Entity) if it has reasonable grounds to believe the entrant has breached any provision of the Terms and Conditions.

7.1.4.By participating in the Competition, entrants hereby warrant that all information submitted is true, current and complete.

8. Availability and accessibility of information and Opt-out mechanism

8.1. All the information for the participants of the Competition with regards to the Competition are published at http://vf.eg/playwin.

8.2. Information about the number of points (participations/chances) during the Competition are posted to the website http://vf.eg/playwin and users are able to check them upon successfully logging-in.

8.3. Each participant can unsubscribe from the Competition and stop receiving any information about the Competition by sending STOP with SMS to the short-code 5454.

If after the participant chooses to send again an opt-in keyword to the Short Code, he will be again considered as a participant in the Competition and his points will be retained.

8.4. If the Competition is terminated, the Organizer of the Competition will publish in the official resources of the Competition ( http://vf.eg/playwin) a message about the termination of the Competition.

8.5. During the campaign, the Organizer reserves the right to add or terminate the above short code or web or Ana Vodafone app game participation. If the latter happens, all the participants who have participated during the campaign still reserve their points for the prizes.

8.6. Interruption or early termination of the Competition shall not release the Organizer from its obligation to give out already awarded prizes and execute other actions required, except for the cases when termination or interruption of the Competition was called by actions or events which are not under the Organizer's control.

8.7. The Organizer of the Competition shall not release personal information about participants of the Competition to any third persons unless required to do so by law or in order to comply with the Egyptian government entities.

8.8. The Organizer reserves the right not to enter into written negotiations or otherwise contact with the participants of the Competition other than in accordance with the Terms and Conditions or in accordance with the requirements of the current legislation of Egypt).

9. Regulations of participation in the Competition:

To participate in the Competition the participant must send an SMS to the Short-Code 5454, or complete the registration by clicking on play/start/subscribe button on the website http://vf.eg/playwin or clicking on play/start/subscribe button in Play & Win app, Vodafone’s subscribers register to the “Play & Win” service that awards them points for the prizes, plus one (1) round for the “Play & Win” game through web or mobile application found in Ana Vodafone app in Entertainment section. Every participant who opts-in to the subscription service for first time has a three (3) days free trial period for one and only time, he receives the relevant daily points, and one (1) round for the “Play & Win” game through web or mobile app for free. Afterwards, the subscription service is charged on a daily basis with 2 EGP. Upon successful renewal, subscribers get extra points for every charge.

9.1. Each participant will have one (1) round for the "Play & Win" (no matter the participation medium) upon every successful subscription renewal. The rounds from the subscription renewal are expired at the end of the calendar day (23:59:59 Cairo time) if they are not used.

9.2. Each participant can buy additional rounds for the "Play & Win" by visiting the home page of the website http://vf.eg/playwin and following the instructions provided there. The cost of 1 extra round is 1 EGP.

9.3. Each participant has the opportunity to play unlimited rounds of the "Play & Win" game through web or mobile app per calendar day by using his available rounds.

10. Place, date, time and order of the prizes

10.1. The formation of participants' record for the whole period of the Competition will start at 00:00:01 hours on the first day of the Competition Cairo time and end at 23:59:59 hours on the last day of the Competition Cairo time.

10.2. Winners' award will be conducted via electronic draw.(apart from the instant prizes which will be awarded to the users who will manage to answer correct to all 10 questions).

Prizes are mentioned below:

10.3. Instant Prize

10.3.1. Every time that a participant responds to the all ten (10) questions of one game correctly and within the allowed time limit wins instantly 10,000 EGP or an iPhoneX. It is up to the organizer to decide which exactly out of the two will be awarded.

10.3.2. Within the same day up to two (2) participants can win instantly, afterwards the game is locked until the next calendar day.

10.4. Grand prize

10.4.1. The grand prize winner will be determined via a draw based on points obtained by participants given during the respective period. .

10.4.2. The grand prize winner will be awarded with 500,000 EGP.

10.4.3. The winner is notified by the Organizer via phone call to his/her subscriber number. The winner will receive notice within 10 business days from the date of the nomination day. The name or its initials of the winners may be announced via SMS to all the participants included in the record.

10.4.4. Eligible participants to win the Grand Prize are all participants who will be active (not opted out) until 30th of September 23:59:59.

10.4.5. A Grand prize winner is eligible to win any other prize.

11. Terms of the prizes:

11.1. All prizes will be awarded not more than 180 days after the nomination day.

11.2. The winner is responsible for payment of due taxes and collections for the prize under any relevant current legislation.

11.3. The winners will be contacted by the Organizer. The winners must confirm in writing that they are the legal holder of the winning mobile subscriber number and that they are entitled to the prize and shall complete all the necessary documents provided by the Organizer. All winners must provide identification documents in order to receive the prize. Prizes may be received by a representative of the winner by proxy upon written confirmation from the winner.

11.4. By participating in the Competition, the winners agree that any of their data, including names, surnames, photos and video images, can be used by Vodafone for advertising purposes with no prior consent of the winner and free of charge.

11.5. The Organizer will select up to 10 runner-up winners and if the notified winner refuses the prize or fails to appear to collect it, then the Organizer will contact one of the relevant runner-up winners that they have won the prize. If none of the runner-up winners accept the prize or do not show up with 10 calendar days of notification then the prize will remain the property of the Organizer of the Competition.

11.6. The Organizer reserves the right to cancel any winner if at any point of the prize awarding process fails to provide the requested data or proof to the organizer.

11.7. The Organizer reserves the right to communicate the prizes of the second period after the giveaway of the 1st six-month prize of 500,000 EGP.

11.8. Decisions made by the Organizer will be final and no correspondence will be entered into. Prizes are not transferable.

12. Limitation of liability

12.1. The Organizer accepts no responsibility whatsoever for, including without limitation, any error, omission, interruption, defect, delay in operation or transmission, communications line failure when it is not under its direct control and execution.

12.2. The Organizer reserves the right to whenever is deemed necessary temporarily suspend the Competition for operational reasons (e.g. for repairs, planned maintenance or upgrades). The Organizer promises to restore the Competition as soon as possible after any temporary suspension period.

12.3. The Organizer advises participants to use caution and common sense when participating in the Competition at all times.

13. Disclaimer of warranties

13.1. Participants understand and agree that they participate in this Competition at their own risk and willingness and have not been coerced in any manner to enter the Competition.

13.2. The Organizer makes no warranty, implied or express, that any part of the Competition will be uninterrupted and error-free.

13.3. Neither the Organizer nor any of its directors, employees, agents or suppliers shall accept any responsibility for any damage, loss, injury or disappointment suffered by any entrant participating in the Competition or as a result of accepting the prize.

13.4. The Organizer is not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, or providers, computer equipment, software failure of any email or entry to be received on account of technical problems or traffic congestion on the Internet, telephone lines or at any web site, or any combination thereof, including any injury or damage to entrant's or any other person's computer or mobile telephone related to or resulting from participation or downloading any materials in the Competition.

13.5. By entering the Competition, participants agree that no claim relating to such losses or injuries (including special, indirect and consequential losses) shall be asserted against the Organizer, its parent companies, affiliates, directors, officers, employees or agents from any and all losses, damages, rights, claims and actions of any kind resulting from acceptance or user of any prize, including without limitation, personal injuries, death and property damage.

13.6. Apple is not sponsoring any aspect of “Play & Win” promotional service.

14. Data protection and Publicity

14.1. Personal data related to voice, image, name or address and any other relevant information will be included in a filing system belonging to the Organizer as data controller, and can be used for taking part in the competition as well as publicity mailing, or other purposes relating to the Organizer's services, unless otherwise indicated.

14.2. Participants agree that if they win a prize then their names and partial digits of their mobile subscriber number will be published for informational purposes only on the competition's website http://vf.eg/playwin.

15. Governing Law

In any case of disagreement arises participants can present their complaint to the Organizer and the issue will be decided in accordance with the laws of